Series 33, Episode 37 airs Saturday 1st June at 21:05 on BBC One.
The ED is shaken up by brash new troubleshooter, Ciaran. With just three months to turn it around he’s determined to hit the ground running, much to Connie’s dismay.
Ciaran pressures Connie to address the ambulances and patients that are waiting, as well as the patients in corridors – causing a threat to patient safety. He implements a Rapid Assessment And Treatment System, instructing Connie to lead, triaging with David at the ED entrance.
When Connie and the team revert back to their old way of treating patients, Ciaran confronts her. But Connie stands her ground, arguing that it is unrealistic to implement a new treatment system with no preparation.
Meanwhile, Jacob is distraught when police check on his mum and find that it’s him she’s scared of, not Jet. Late to work, Jacob bumps into Connie who empathises with his situation – unlike Ciaran.
Jacob decides to fight to protect his mum and confronts Jet.